British VoIP Firms Must Offer Emergency Service, Ofcom Rules

UK telecom regulator, Ofcom, has ruled that internet telephone carriers must provide uninterrupted access to Britian’s emergency number, 999, as well as the European Union’s universal emergency line, 112. Carriers have until September 2008 to comply with the ruling, which applies to all VoIP firm...   View Detailed

Fanvil active contribute to earthquake-stricken area

The 7.8 magnitude earthquake, which was focused in China's Sichuan Province. In cities near the earthquake's epicenter, ten thousands are buried under the rubble of collapsed buildings, million homes have been destroyed. When disaster struck, help came from all sides. The company is scheduled She...   View Detailed

One third of VoIP users need support

PC Magazine has a telling survey on VoIP reliability and user issues in the US market. According to their latest "Trustworthy Tech" survey nearly one in three VoIP customers required tech support for their service. To be precise the industry average was 29 percent with their readers favorite, Cablev...   View Detailed

Western States Insurance Keeps in Touch with VOIP

Like many customer-focused industries, insurance companies face the challenge of remaining accessible to customers 24 hours a day. A few years ago that may have meant hiring and training efficient receptionists; that approach simply won't cut it today—especially for companies like rapidly growin...   View Detailed